Survey General InformationNameEmail CompanyWebsite Address Marketing Activities1) How satisfied are you with your current marketing activities?Very DissatisfiedDissatisfiedUnsureSatisfiedVery Satisfied2) Rate your business’s ability to measure the success of its marketing activities.PoorFairGoodVery GoodExcellent3) We don’t believe in advertising. We rely on word of mouth.Strongly DisagreeDisagreeNeutralAgreeStrongly Agree4) We are disappointed with the return on investment from traditional advertising.Strongly DisagreeDisagreeNeutralAgreeStrongly Agree5) We currently use the following for advertising/marketing. Yellow Pages News Papers Magazines Trade Shows TV Radio Direct Mail Telemarketing Online Display Advertising Pay Per Click (PPC) Search Engine Optimization (SEO) Social Media Marketing/Optimization (Blogging, Facebook, Twitter, LinkedIn, etc.) 6) We want to work with a company that can provide long term service and ongoing enhancements.Strongly DisagreeDisagreeNeutralAgreeStrongly AgreeOnline Presence1) How satisfied are you with your websiteVery DissatisfiedDissatisfiedUnsureSatisfiedVery Satisfied2) Rate your website’s ability to make a positive impression on new customers.PoorFairGoodVery GoodExcellent3) What is the quality of the business your website generates.PoorFairGoodVery GoodExcellent4) Rate your business’s ability to measure the goals and results of its website.PoorFairGoodVery GoodExcellent5) How satisfied are you with the relationship you have with your current Internet marketing provider?Very DissatisfiedDissatisfiedUnsureSatisfiedVery Satisfied6) What are your expectations of an Internet Consultant like me? Technical resource Marketing resources One-stop supplier on all marketing needs Ongoing management of my online properties Internet consultation/ strategy definition Other I don’t know Please share any additional comments you would like us to know about.Customers1) Rate your business’s ability to generate new leads.PoorFairGoodVery GoodExcellent2) How satisfied do you think customers are with your business?Very DissatisfiedDissatisfiedUnsureSatisfiedVery Satisfied3) How likely are your customers to give you a referral?Extremely UnlikelyUnlikelyNeutralLikelyExtremely Likely4) Rate your business’s ability to retain customers.PoorFairGoodVery GoodExcellent5) How easy is it for new customers to find your online presence?Very DifficultDifficultNeutralEasyVery Easy6) Rate your business’s ability to keep customers informed of new products, services, special promotions or events.PoorFairGoodVery GoodExcellentCompetition1) How do you compare to your competition in terms of marketing activities?PoorFairGoodVery GoodExcellentBusiness1) How satisfied are you with the current success of your business?